Returns & Exchanges:
We want you to be completely happy with your purchase! We gladly accept returns within 7 days of delivery. However, we do not offer exchanges at this time.
Please note that some items can't be returned due to their nature—unless they arrive damaged or defective:
Items that cannot be returned: • Custom or personalized orders
• Perishable products (like lotions or salves)
• Gift cards
• Sale items
If you need to make a return, please contact us within 5 days of receiving your order, and send the item back within 7 days of delivery. Since all our products are handmade and one-of-a-kind, slight variations and imperfections are part of the charm. Be sure to carefully review the pictures before making your purchase.
If you have any concerns or issues with your order, please don’t hesitate to reach out to us at hello@mcleodtrading.co —we’re here to help!
Return Conditions:
• Buyers are responsible for return shipping costs.
• Items must be returned in their original condition. If not, the buyer may be responsible for any loss in value.
Thank you for your understanding, and we’re here to assist if you need anything!
